My business is appointment based. It only works when appointments are kept. When you schedule an appointment with me, I must make sure I am there for you. I ask that you extend the same courtesy to me. I do realize that occasionally "real life" intrudes on preciously laid plans.
For that reason, it is my policy to give each client a "second chance" the first time they cancel an appointment with less than 24 hours notice. However the second time an appointment is cancelled with less than 24 hours notice, I must charged for the missed appointment at the time of their next appointment. If you would like to re-schedule a confirmed appointment just let me know with at least 24 hours notice .
Thank you for your understanding.